Junior Localization and Customer Care Agent French-speaking markets, Berlin

Affinitas believes that you can only build a world-class company with the right people. That’s why we put special emphasis on finding and keeping the right people to be part of our outstanding working atmosphere. With 250 talented employees from over 30 countries, flat hierarchies and a social company culture, join us at our Berlin headquarters and contribute to our success! Find out more about us: www.affinitas.de

To support our French-speaking Customer Care team we are searching as of now for a

Junior Localization and Customer Care Agent for our French-speaking markets

As our new Junior Localization and Customer Care Agent you will interact directly with our Belgian, Canadian, French and Swiss customers.

• Answering every question regarding our websites in our French-speaking markets
• Working on individual user requests
• Consulting our customers via telephone and email
• Carrying out different actions and projects concerning the quality assurance
• Developing the French-speaking Customer Care department further

REQUIREMENTS

• Ideally, you have already worked in a Customer Care department, a call center or you have completed an apprenticeship in a commercial area
• You enjoy being friendly and consultative to customers
• Your strength is communication and you have a high willingness to help
• You speak French at a native level and have very good English language skills
• You do not mind working occasionally on weekends and holidays

BENEFITS

• An exciting job where you can assume responsibility and develop professionally
• Great colleagues from all over the world and a fantastic working environment
• Flexible hours and a modern office in the heart of berlin
• Further development with workshops, a healthy work-life balance, sporting activities, regular team events and much more!
• Be part of our success story!