Contract Logistics Operations Manager (m/f/d), Geel

Logistics touches every aspect of our lives: the goods we consume, the electronic products we use, the healthcare we rely on, and so much more. That's why a career with us is about more than the job we do. It is about making extraordinary and everyday moments happen in people's lives all over the world.

Tasks

• Ensure all activities align with SQCDPE objectives: safety, quality, cost, delivery, people, and environment;
• Drive continuous improvement initiatives across all SQCDPE dimensionS;
• Support the ongoing development of team members, enabling them to actively contribute to performance and process enhancements;
• Develop, implement, and adapt the tactical and operational plan in line with long-term strategic goals translating strategy into daily execution;
• Prepare and lead customer meetings (MBR, QBR), presenting KPIs and identifying actionable insights;
• Understand customer priorities and translate them into internal improvement proposals that strengthen satisfaction and engagement.

Profile

• Bachelor’s degree or equivalent, with at least 5 years of experience in a managerial operational role ideally within Contract Logistics and/or Healthcare;
• Strong analytical mindset, results-driven, and committed to customer satisfaction and quality excellence;
• Skilled communicator and team coach, with solid negotiation abilities and the diplomacy to build consensus across teams and stakeholders;
• Resilient and positive attitude, able to thrive under pressure and maintain focus in high-stress environments;
• Six Sigma Yellow Belt certification (or strong willingness to obtain it); familiarity with tools such as 5S, fishbone diagrams, and process mapping is highly valued;
• Excellent verbal and written proficiency in Dutch and English; additional languages are a plus;
• Advanced proficiency in MS Office, especially Excel (pivot tables, formulas) and PowerPoint.