Contract Logistics Operations Manager (m/f/d), Geel

Since 1890, when the business was founded in Bremen, Germany, by August Kuehne and Friedrich Nagel, Kuehne + Nagel has grown into one of the world's leading logistics providers. Today, the Kuehne + Nagel Group has more than 1,300 offices in over 100 countries, with over 70,000 employees. Our key business activities and market position are built on the company's truly world class capabilities:

Tasks

• Ensure all activities align with SQCDPE objectives: safety, quality, cost, delivery, people, and environment;
• Drive continuous improvement initiatives across all SQCDPE dimensionS;
• Support the ongoing development of team members, enabling them to actively contribute to performance and process enhancements;
• Develop, implement, and adapt the tactical and operational plan in line with long-term strategic goals translating strategy into daily execution;
• Prepare and lead customer meetings (MBR, QBR), presenting KPIs and identifying actionable insights;
• Understand customer priorities and translate them into internal improvement proposals that strengthen satisfaction and engagement.

Profile

• Bachelor’s degree or equivalent, with at least 5 years of experience in a managerial operational role ideally within Contract Logistics and/or Healthcare;
• Strong analytical mindset, results-driven, and committed to customer satisfaction and quality excellence;
• Skilled communicator and team coach, with solid negotiation abilities and the diplomacy to build consensus across teams and stakeholders;
• Resilient and positive attitude, able to thrive under pressure and maintain focus in high-stress environments;
• Six Sigma Yellow Belt certification (or strong willingness to obtain it); familiarity with tools such as 5S, fishbone diagrams, and process mapping is highly valued;
• Excellent verbal and written proficiency in Dutch and English; additional languages are a plus;
• Advanced proficiency in MS Office, especially Excel (pivot tables, formulas) and PowerPoint.