Commercial Order Specialist (m/w), Zürich

Durch das Verbinden der realen mit der digitalen Welt, helfen wir Digitalisierung und Nachhaltigkeit zu beschleunigen: Damit unsere Kunden auf der ganzen Welt wettbewerbsfähiger, widerstandsfähiger und nachhaltiger werden können.

Your mission and responsibilities

• As part of the Order-to-Cash team, you will be in charge to ensure a correct order management as interface to our customers.
• You are processing incoming customer orders.
• This includes the administrational follow-up and tracking of order projects with regards to delivery of goods and costs as well as clarification with our vendors.
• You are in charge to keep track on timelines.
• It is part of your role to coordinate the invoicing.
• You will handle smaller stocks of goods.
• You will coordinate with your colleagues in other organizational units, e.g. headquarters, for technical clarifications on order specifics.
• You will be involved in the preparation of customs documentation for the export of goods.

Your qualifications and experiences

• After your commercial apprenticeship you gained work experience in a related field of business administration.
• You have an affinity to work with figures, such as prices, with a high level of accuracy.
• You have excellent user skills in MS-office applications, user knowledge of SAP will be an advantage.
• You are fluent in German for the coordination with our clients in the German speaking part of Switzerland.
• Additionally you have excellent verbal and written skills in French (at least on B2 level) in order to coordinate with our clients in the French speaking part of Switzerland.
• Good English skills are a plus for the coordination with the headquarters, to follow trainings and for the coordination with some of our clients.

Your personality and skills

• Your friendly and customer oriented attitude drives your way of acting.
• You are used to work with high accuracy and attention to details even in stressful situations.
• You are a team player, as our Order-to-Cash team cooperates closely to tackle clients’ needs best.
• With your sense of taking proactively the initiative as well as listening to others, you will be a good fit for our Order-to-Cash team in Switzerland.