PIM Manager- France

Allianz Trade est le leader mondial de l’assurance-crédit, et un expert reconnu dans les domaines de la caution, du recouvrement, du financement structuré et du risque politique. Depuis plus d’un siècle, nous aidons les entreprises à anticiper les risques, à agir avec rapidité, à prendre des décisions éclairées et à croître en toute sécurité.

Basés à Paris, nous sommes présents dans plus de 50 pays avec 5 500 employés

Tasks

• Team Leadership and Strategic Alignment
• Lead, mentor, and develop a diverse team in your Business Unit, fostering a collaborative environment that supports the company’s strategic goals.
• Ensure alignment with global strategies and initiatives, communicating effectively with regional and global teams to adapt and implement group priorities.
• Responsible for driving team performance, ensuring smooth daily operations, timely validation of provider invoice for all Assistance LoB as per agreed SLAs and KPIs
• Prepare the KPI reports for the Management
• Digitalization, Automation, and Change Management Initiatives
• Identify and champion digital and automation opportunities within the department, supporting the group’s digitalization strategy.
• Collaborate with IT, regional leaders, and global process improvement teams to integrate digital tools that enhance data validation, automate workflows, and streamline invoice processing.
• Lead change management efforts to secure team buy-in for new tools and processes, ensuring smooth adoption and ongoing refinement.
• Service and Cost Verification
• Oversee the accurate collection and validation of provider service delivery result, confirming the documented services align with what was requested and delivered, to prevent billing for unapproved or additional services.
• Implement and improve verification processes/checks/functional rules to achieve consistency in service delivery result and invoice accuracy.
• Close the loop by providing feedbacks to different function like platform, network and finance to achieve desired consistency and accuracy level
• Invoice Discrepancy Management and Resolution
• Guide the team in cross-referencing invoices with documented services, identifying and investigating discrepancies, and leveraging digital solutions to flag inconsistencies.
• Work closely with providers to resolve any major discrepancies promptly
• Guide the team for approving the invoice for payment processing within time and without fine
• Management of IT ticket resolution – Prioritization, explanation and business impact reasoning with prioritization team and other IT stakeholders
• Approval and Compliance Oversight
• Conduct periodic quality reviews of invoices for accuracy and contractual compliance, to ensure global standards are upheld.
• Collaborate with finance, compliance, and regional teams to ensure adherence to company policies, industry regulations, and local legal requirements.
• Coordinating Audit finding resolution for PIM and report status update to regional and/or global head
• Reporting, Collaboration, and Continuous Improvement
• Develop and present regular reports on defined performance and productivity metrics for PIM function, sharing insights with regional and global teams.
• Collaborate closely with regional and global stakeholders to align on best practices, ensuring group strategy implementation in all provider management and invoicing activities.
• Drive continuous improvement initiatives, championing a collaborative approach to enhance workflows, automate repetitive tasks, and align processes with global standards.

Profile

• Education: Bachelor’s degree in Business, Finance, Accounting, or a related field; a Master’s degree, PMP, Lean Six Sigma, or certification in Change Management is a plus.
• Experience: Experience in leading big and diverse team, 5+ years of experience in invoice management, accounts payable, or provider relations in assistance or service company
• Bilingual/Multilingual: Fluency in Local Language (French) and English is a must for this position. Additional European languages are a plus.
• Change and Strategy Alignment: Proven ability to lead change initiatives, implement group strategies, and drive alignment between regional and global priorities.
• Technological Proficiency: Strong understanding of digital tools, data analytics, and automation processes relevant to invoice management and financial compliance.
• Leadership: Experience managing and developing a team, fostering collaboration, and achieving results through a strategic, change-oriented approach.
• Analytical and Process Improvement: Proficiency in analysing processes, implementing improvements, and leveraging data to optimize workflows and align with global standards.
• Soft Skills: Assertiveness and decision-making ability, communication and social skill