Sales Operations Specialist - German speaking (m/f/d), Chatillon

By bridging the gap between the physical and digital worlds, we help to accelerate digitalisation and sustainability: so that our customers around the world can become more competitive, resilient and sustainable.

Key Responsibilities

Order Processing

• Review quotes and purchase orders for contractual and credit compliance and export licensing requirements.
• Check pricing, ordering and quotation based on revenue and booking policy
• Make sure the documents meet audit requirement

System and Administrative Processing

• Serve as system expert on the purchase orders, sales forecast, quotation and revenue recognition via SAP Order, SAP CRM, Internal quoting and booking tools.
• Effectively use SAP for standard staging quotes and transmit all relevant deal information to the back office for order processing/completion.
• Submit all internal and external customer license requests and verify and deliver all license files to customers.

Sales Relationships

• Uncover or support sales for business analysis (i.e. discount rate, pricing, forecast)
• Collaborate with Sales to manage shipment and AR processing by providing data and information
• Participate sales review meeting to be able to support accurate pricing and ordering

Support Relationships

• Develop close relationships with Finance and Legal departments.
• Act as a liaison between Back-office, Sales management, Finance, Shipment and external customers to resolve customer related issues.

Key Competencies

• Order processing and finance concept Understand ordering process and revenue recognition methods. Has finance or business concept to provide consultation
• System and Excel skills SAP frequent user for ordering, pricing and quotation. Excel expert for sales forecast reports
• Spoken communications - Proficient English and German skills is MUST

Requirement

• 3 years of experience as admin & sales support in direct selling
• Good knowledge of order process, SAP & trade practice
• Super User of Microsoft Office S/W, especially Excel
• Able to work in a team environment with good interpersonal skills
• Strong written and oral communications in English and German
• Willing to work outside normal hours, especially at Quarter and Year End times.