Retail Business Unit Director FRANCE - Permanent Contract (m/f/d), La Plaine Saint-Denis

When you think of DHL Group, the first things that probably spring to mind are our distinctive corporate colours, yellow and red. But our identity as a company – and as an employer – runs much deeper than that.

It is our culture, our values and the way we nurture the individual talents of each and every one of our people that set us apart from other employers. Just as important is the appreciation that all our employees experience in the form of recognition and remuneration for their very own personal contributions.

Tasks

Logistics Operations Management

• Oversee the activities of multiple logistics facilities and ensure overall Business Unit operational performance.
• Ensure customer commitments are met in terms of quality, safety, productivity, and service levels.
• Drive the implementation of Group standard programs in line with defined guidelines and expectations.
• Lead performance reviews and implement necessary action plans.
• Identify and deploy operational best practices across the entire scope.

People Management & Leadership

• Lead, coach, and develop Site Directors and their teams.
• Foster a culture of engagement, accountability, and talent development.
• Support organizational transformations and strategic projects.
• Ensure constructive employee relations and maintain regular dialogue with employee representative bodies.

Financial Management

• Manage Business Unit budgets, operating costs, and capital investments.
• Ensure profitability and growth targets are achieved.
• Analyze financial metrics and implement appropriate corrective actions.

Business Development & Customer Relationship Management

• Serve as the primary point of contact for strategic customers within your region.
• Contribute to customer retention and portfolio growth.
• Participate in tenders and the launch of new business activities.

Health, Safety & Quality

• Ensure compliance with Group Health & Safety policies.
• Promote a "Safety First" culture and drive excellence in risk prevention.
• Ensure regulatory compliance and adherence to quality standards.

Location

• Paris region or another location in France.
• Extensive weekly travel across France is required.
• No remote work option.

Profile

• Master's degree (or equivalent) in Supply Chain, Logistics, Business, or Engineering.
• Proven experience of at least 10 to 15 years managing complex, multi-site logistics operations.
• In-depth understanding of the Retail sector is essential.
• Demonstrated success managing a significant P&L and leading senior management teams.
• Strong capabilities in change management, business development, and performance improvement.
• Professional fluency in French and English, both written and spoken, is required.