Platform Process Specialist (m/f/d) , Paris

Seit 1890 arbeiten wir bei der Allianz rund um den Globus stets daran, das Leben der Menschen zu sichern und unseren Kund:innen Mut zu machen für das was kommt. Wir sind eine vielfältige Gemeinschaft von Expert:innen, die in 76 Ländern hervorragende Versicherungs- und Vermögensverwaltungsprodukte anbieten. Wir sind Aktuar:innen, Berater:innen und Servicemitarbeiter:innen, Underwriter:innen, Jurist:innen, Marketing- und Technologieexpert:innen. Wir sind Töchter und Söhne, Mütter und Väter, Kolleg:innen und Freunde und gemeinsam prägen wir unsere Branche.

Wir schätzen die Erfahrung und Einzigartigkeit jedes Einzelnen und helfen unseren knapp 25.590 Mitarbeitenden an 11 Standorten der Allianz in Deutschland, sich zu entwickeln und zu wachsen.

Tasks

• This role coordinates platform needs and improvements across departments, focusing on simplifying IT processes and enhancing collaboration. Key resposabilities include:
• Simplification of IT Procedures: Streamlining processes related to training, network management, and commercial operations across EHA and Multi platforms
• Tool Optimization: Ensuring the continuous evolution and improvement of tools such as Sinapps, including effective collaboration with stakeholders like B Partner and Darv
• Process Efficiency: Simplifying and aligning operational activities between EHA and Multiassistance to enhance productivity
• Project Coordination: Leading initiatives such as the "Smooth Journey" project to ensure seamless operational execution
• Procedure Development: Drafting and implementing clear, actionable procedures for use across the platform to improve operational alignment
• Evaluation and Monitoring: Assessing the performance and impact of implemented tools and processes, ensuring alignment with operational goal

Profile

• Proficient communication and attentive listening capabilities.
• Ability to flexibly adapt to dynamic environments.
• Exceptional organizational skills for efficiently managing multiple tasks.
• Adept analytical thinking and proficient problem-solving skills.
• Expertise in operational processes and information technology systems.
• Comprehensive understanding of tools and software pertinent to platform management.