Operational/Business Performance Expert (m/f/n), Esch sur Alzette

Enovos est le principal fournisseur d’énergie au Luxembourg, également présent en Allemagne, France et Belgique.

La mission d’Enovos repose sur deux piliers essentiels : d’une part, l’approvisionnement en électricité, gaz naturel et en énergies renouvelables afin de les fournir à un vaste éventail de clients comprenant notamment des entreprises industrielles, des PME et des ménages privés. D’autre part le développement de projets dans le domaine des énergies renouvelables. Enovos investit dans la production d’électricité à base de sources renouvelables, surtout dans les domaines de l’énergie éolienne et photovoltaïque, assurant ainsi un approvisionnement en énergie durable et compétitif pour tous ses clients.

Your tasks

• You develop and align process architecture, model processes, and ensure that processes are existing and up to date
• You are responsible of the development and maintenance of the Business Continuity Management (BCM) program
• You assist in the management and compliance with data protection policies
• You support risk assessments, business impact analyses, and data protection impact assessments
• You implement End2End Process Performance and Process Mining (based on business requirements) striving for operational efficiency and improved customer service
• You run process analytics with relevant stakeholders to detect operational weaknesses, risks, and optimization opportunities
• You propose solutions to improve process performance – assess solutions in technical, financial, and operational fit to Enovos’ strategy and align it to the process architecture
• You support the operations in process modelling, documentation, optimization, and harmonization
• You manage and/or coordinate the implementation and align with other teams
• You define meaningful performance indicators
• You coordinate the setup of an automated measuring system of all indicators in corresponding applications
• You implement measures to ensure data availability and quality
• You monitor the performance indicators and establish regular End2End performance reports with relevant stakeholders

Your profile

• You hold a master’s degree in Business Administration, Engineering, or any related field
• You have a minimum of 2 years work experience in a similar function or in the energy domain
• You are familiar with BCM and GDPR standards
• You have experience in supporting BCM programs and data protection activities
• Relevant certifications in business continuity management and data protection are beneficial
• Understanding of the energy industry and its specific risks, challenges, and data protection requirements is beneficial
• You are result-oriented, and customer focused
• You have strong analytical and communication skills, and you can identify problems and think solution-orientated
• You have proficient verbal and written communication skills in English, French and German

What we offer

“Together we build the future of Luxembourg’s energy transition”

The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region

• A multicultural and international working environment that encourages diversity and inclusion
• A competitive salary with additional benefits
• A significant stability of employment and the possibility to evolve within the Group
• Continuous learning and development career path adapted to the needs of each employee
• Hybrid working mode with the possibility to work from home