Global Key Account Manager - Healthcare (H/F/D), Paris

Logistics touches every aspect of our lives: the goods we consume, the electronic products we use, the healthcare we rely on, and so much more. That's why a career with us is about more than the job we do. It is about making extraordinary and everyday moments happen in people's lives all over the world.

Mission

• Own the global commercial relationship with a strategic healthcare customer and act as its primary commercial point of contact.
• Develop and execute a multi-year account strategy aligned with the customer's business, logistics, and supply chain objectives.
• Build and maintain trusted relationships with senior stakeholders across procurement, logistics, quality, supply chain, and executive management.
• Identify, qualify, and drive business growth opportunities across Kuehne+Nagel's portfolio of logistics and supply chain solutions.
• Lead global RFQs, tender processes, commercial negotiations, and strategic account development initiatives.
• Drive innovation, digitalization, supply chain resilience, and sustainability initiatives that deliver measurable customer value.
• Coordinate and lead a global virtual account team across business units and regions to ensure alignment, execution, and customer satisfaction.
• Monitor commercial performance, pipeline development, profitability, and customer experience metrics while driving continuous improvement.

Profile

• Proven experience in Key Account Management, Business Development, Sales, or Commercial Leadership within the Healthcare, Life Sciences, Pharmaceutical, or related healthcare logistics sector.
• Strong understanding of healthcare and pharmaceutical supply chains, including the operational, quality, compliance, and customer requirements of highly regulated industries.
• Demonstrated success in managing strategic global customer relationships and delivering sustainable business growth within a complex international environment.
• Strong consultative selling, negotiation, and influencing skills with the ability to engage stakeholders at all organizational levels, including C-suite executives.
• Solid understanding of end-to-end supply chain and logistics solutions, including Air, Sea, Road, Contract Logistics, Integrated Logistics, and Digital Solutions.
• Experience leading complex RFQs, tenders, commercial negotiations, and cross-functional transformation initiatives.
• Strong stakeholder management skills and the ability to build relationships across diverse cultures, functions, business units, and regions.
• Results-oriented, customer-focused, and commercially driven, with a strategic mindset and a proven track record of identifying opportunities and delivering customer value.