Customer Advisor - Lighting Systems for the UK Region, Fulda (Frankfurt Area)

Our client is one of Germany’s and Europe's leading online retailers for lamps and lighting systems. Within the framework of the company’s expansion strategy and to strengthen its team we are looking for an enthusiastic:

Customer Advisor - Lighting Systems for the UK Region, Fulda, Frankfurt Area

Your Tasks

• Competent point of contact for the company’s customers in the UK
• Advising customers via telephone or email regarding products, services, quotes, orders and complaints
• Translating German texts into English if required

Your Profile

• Completed commercial training or similar qualification
• First professional experience in customer service, strong customer and service focus
• Excellent IT (word, excel, outlook) and internet skills
• Positive attitude, Team player
• English fluent, and a good level of German (B1-B2)
• Very articulate orally and in writing
• Soft skills: communicative, sociable, solution-oriented

What to expect

• A wide-ranging work, a young and modern working environment in a constantly growing company with an international team
• A permanent position with an attractive and performance-based pay as well as other benefits
• Individual development and career opportunities
• An open culture of communication with flat hierarchies
• Plenty of independent scope for action

Established in 2004, our HR consulting firm specializes in the recruitment of Franco-German and european profiles. Based in France and Germany, but also in Austria, Belgium, Luxembourg, Switzerland, Italy, Spain and in the UK, our consultants assist jobseekers with coaching, salary evaluation or the preparation of their application (resume and cover letter).