Contract Logistics Customer Service and Admin Officer (m/f/d), Limburg

Since 1890, when the business was founded in Bremen, Germany, by August Kuehne and Friedrich Nagel, Kuehne + Nagel has grown into one of the world's leading logistics providers. Today, the Kuehne + Nagel Group has more than 1,300 offices in over 100 countries, with over 70,000 employees. Our key business activities and market position are built on the company's truly world class capabilities:

Your Responsibilities

• Deliver maximize customer satisfaction in line with the contractual arrangements by focusing on administration of the order process.
• Ensure follow-up of all aspects related to this administration.
• Align with both internal stakeholders, such as operational team leaders and managers, and external stakeholders, on providing the best possible customer or internal service.
• Ensure a smooth organization of events and onboarding of newcomers.
  
• Ensure a correct and on-time order request for consumables.
• Participate in initiatives on continuous improvement.

Your Skills and Experiences

• You have a bachelor degree in logistics or equal level by experience.
• You have at least 1 year of experience in a logistics administration function.
• You have a solid understanding of the basics of logistics / warehouse processes such as inbound / outbound / stock / etc.
• You are a born communicator, towards customers, external/internal partners and suppliers.
• Your IT and IS skills: basic MS Excel, experience with WMS is an asset.
• Your language skills: professional level of English and Dutch, speaking and writing, other languages are an asset.
• You like a healthy level of stress in your job and you have strong organizing skills.