Solution Manager (m/w/d) Software, Erlangen

By bridging the gap between the physical and digital worlds, we help to accelerate digitalisation and sustainability: so that our customers around the world can become more competitive, resilient and sustainable.

Your tasks and responsibilities

• You interact with C-level and operations executives of healthcare providers
• You understand functional requirements and boundary conditions of customers incl. organizational/structural restrictions as well as IT environment, all related to operations management on enterprise level
• You are responsible for defining, documenting and prioritizing functional requirements for to-be-developed SW as well as their communication to the platform development team
• You support the defining, documenting and communicating requirements to consulting and other service providers
• You support implementation teams at customers alongside all cycles of the project
• You have the overall lifecycle responsibility for the product/service/solution
• To find out more about the specific business, have a look at Enterprise Services.

Your qualifications and experience

• You have successfully completed a Master’s university degree in computer science, business information technology or similar areas
• We also welcome applicants with a Bachelor's degree or completed vocational training and further education in combination with additional work experience in this field
• You have many years of portfolio / product / service lifecycle management experience with a strong digital and software focus
• Ideally you have many years of practical health care experience
• Ideally you have experience in interacting with customers and partners, as well as selling solutions

Your attributes and skills

• You are a strong team player used to work effectively with international and often remotely located colleagues
• You are a smart and curious person with an entrepreneurial and growth mindset and eager to learn and bring to life new technology
• You are willing and able to travel (~ 50%)
• You show and live empathy towards customers’ needs
• You have developed a feeling for what creates real value for customers
• Your knowledge of English is at negotiation level and ideally good German language skills