Quality System Manager (m/f), Elancourt

Tasks

Your responsibilities will include:

• Defining, implementing and operating a Cassidian IM Quality System
• Providing an operational IM Quality KPI Dashbord on site, as well as in an international environment.
• Representing CFIQ3 Improvement & Risk Management on the Elancourt site to all management levels and IM Interfaces
• Constructively co-operating in partnership with an international Team

The jobholder must ensure that:

• A Cassidian IM Quality Management Process is defined, implemented, operated and monitored
• Cassidian IM Service Quality Standards & Policies are defined, including KPIs, Metrics and regular reporting
• Cassidian IM Quality problems are identified, analysed and reported
• External Quality Audits are supported/co-ordinated (e.g. ISO9xxx; Health, Safety and Environmental Protection, etc.)
• Corrective and preventive actions are derived, and improvement measures reviewed

The jobholder must carry out support activities such as:

• Executing best-practice-analyses and workshops with process and service owners
• Planning and executing internal process/quality reviews
• Initiating and monitoring quality improvement measures
• Developing and implementing quality and reliability techniques
• Evaluating performance data
• Defining Cassidian IM Quality policies and guidelines

Profile

We are looking for candidates with the following skills:

• First experience in Information and Quality Systems, as well as audit experience
• ITIL trained and certified (v3 Foundation)
• Intercultural background
• Ability to cope with a heavy workload and pressure
• Reliable and conscientious worker
• Good communication/presentation skills on all management levels
• Distinctive team spirit, self-organization
• French and English: negotiation level; 
• German: basic