IPT-LAN Engineer (m/f/d), Aachen

"MAKING THE WORLD A BETTER HOME" – das ist unser Purpose. Wir entwickeln, produzieren und vertreiben mit unserem breiten Markenportfolio in einem kontinuierlichen Innovationsprozess Materialien und Lösungen für den Bausektor und verschiedene Industriemärkte. Als globaler Top Employer mit knapp 165.000 Mitarbeiter*innen in über 75 Ländern weltweit vereinen wir Nachhaltigkeit und Leistung.

Your tasks

Key Responsibilities:

• Customer requirement analysis and standard service offering
• IPT and Network day-to-day activities management
• Requests and Change Management
• Ordering and provisioning management
• Security supervision, control of SLAs, penalties & claiming
• Reporting analysis
• Budget preparation and real expenses control
• IPT and Network Project Management
• Daily Contract Management

Key Contributions:

• New services specification with Solutions Group
• Regional interface for Business general IT, IPT and LAN requirements
• Procedures definition, escalation process, cost control

Qualification

• Degree in IT or related areas with focus on telecommunication technologies and network
• German and English language is mandatory
• Knowledge and experience in IPT-Alcatel Systems, Network management, network administration, TCP/IP, SIP, VoIP
• Experience in installing, modifying and debugging networks
• Basics in ITIL and project management methodology would be advantageous.

Personality:

• High resilience and flexibility, stress resistance
• Analytical approach
• Reliability and team awareness, service orientation
• Willingness to work with distributed teams with regular travelling activities