Customer Technical Director & Customer Office Manager (m/f/d), Braunschweig

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Tasks

• Customer Interface & Business Development: Act as first point of contact for the customer on all technical matters, build strong customer intimacy and manage RFI/RFQ processes, pre-developments, and Proofs of Concept (PoCs).
• Market & Strategy Input: Conduct competitor analysis and contribute to component and technology strategy based on market trends and product roadmaps.
• Events & Demos: Plan, organize, and execute customer demos, Tech Days, and technical workshops at the Braunschweig site.
• Project Execution & Interface: Act as the bridge between Product Lines and the customer on technical requirements and timelines, serving as an escalation point for active projects.
• Site Management (Braunschweig): Hold overall responsibility for the Braunschweig Customer Office, ensuring a fully operational, representative facility and alignment with the mother site.
• Compliance & Business Continuity: Ensure site safety and strict compliance with TISAX and IATF standards, as well as Business Continuity (BCP) alongside IT, Cyber Security, and Facility Management.
• Resource & Team Leadership: Manage staffing and workforce planning with HR, assign resources to Product Lines, drive team training, and foster a healthy team culture.
• Budgeting, Reporting & Alignment: Lead MTP2 site budget planning and monitoring, report to the Driving Automation R&D network, and align technical strategies with Sales and Product Line leads.

Profile

• 15+ years of experience in R&D development activities, preferably in the automotive or mobility technology sector
• Proven track record in customer-facing technical roles (CTD, Technical Account Management, R&D leadership)
• Experience in the ADAS / Driving Automation domain strongly preferred
• Demonstrated experience in managing customer relationships at OEM level (VW Group knowledge is an advantage)
• Experience in site or team leadership with budget responsibility