IT Business Analyst (m/f/d) for Real Estate, Erlangen

By bridging the gap between the physical and digital worlds, we help to accelerate digitalisation and sustainability: so that our customers around the world can become more competitive, resilient and sustainable.

Your tasks and responsibilities

• You are the global IT Business Analyst for all Real Estate (RE) related IT demands
• You translate demands and process needs into IT strategy and consult the business accordingly
• You define the Real Estate IT target architecture and roadmap
• You orchestrate and support IT projects for digitalizing Real Estate
• You establish the IT Service and Operations Delivery Model for all Real Estate IT Services considering nearshoring and outsourcing options
• You closely collaborate with your IT colleagues (IT Business Analysts) for other Business Functions (e.g. Human Resources, Treasury) as well as Expert Teams (e.g. Infrastructure or Automation)
• As Business Relationship Manager you will foster Business Stakeholder and Business Partner collaboration

Your qualifications and experience

• You hold a degree in a subject related to information technology or business administration
• You have several years’ experience as IT Business Analyst, IT Demand Manager, IT Business Relationship Manager or IT Service Manager
• Ideally you also have experience with Real Estate (SaaS and on-premise) applications (e.g. Planon, Access solutions)
• You have advanced knowledge of all ITSM processes (e.g. Change Management, Demand Management) and service management systems (e.g. ServiceNow)
• You have initial experience and/or knowledge of project planning, management and implementation methodology

Your attributes and skills

• You possess strong analytical, methodical and problem-solving skills
• You are able to work independently and know how to prioritize conflicting demands
• You are a team player and enjoy working in an international and cross-functional team
• You are fluent in German and English
• Today is about tomorrow You strive to continuously improve and reinvent yourself by learning new technologies and market trends