Extended Enterprise/ Product & Service Line Manager - Service Delivery Manager (m/f), Marignane

Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of € 67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe’s number one space enterprise and the world’s second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Your main points

• AH IM organisation: IM Infrastructure Operations, Applications and Security departments,
• AH Business: Methods & Tools and Business contracts representatives,
• AH Security Corporate
• AH Export Control
• Supplier and partner IT representatives and key users
• Airbus Helicopters Customer Centres (22 subsidiaries all around the world)
• All other Airbus divisions
• Airbus Procurement department

Required skills

• At least a five-year degree in IT (or equivalent)
• 5 to 10 years of experience in an IT operational environment
• Experience in managing important service deliveries with high levels of complexity and business criticality.
• Good knowledge of IT technical solutions.
• Good understanding of business requirements.
• Experience in change management, driving improvement & innovation.
• Customer-service oriented and focused on achieving quality deliverables.
• Leadership skills.
• Good communication skills to facilitate collaboration with stakeholders and the management team.
• Experience in project management and contract management would be a plus
• Advanced level of English
• Negotiation level of French.