Customer Service Engineer France / CT BA OESL (m/f/d), Caluire-et-Cuire

Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 78,000 people in 54 countries and markets.

Tasks

• Establish a trusting relationship with the customer plant engineering , line operations , quality departments , logistic departments and customer service organizaiton in all assigned customer plants
• Operate as initial direct contact and response person to customer's complaints/0-km issues
• Perform regular proactive visits to relevant customer locations at a frequency agreed with the customers
• Coordinate activities of external quality service providers
• Contribute to problem solving and strategic quality improvement activities with international teams
• Support evaluation of customer plant's perception of CT OESL’s quality performance

Profil

• Graduate in automotive enigneering , mechnical/electrical engineering or equivalent education as a technician
• More than 5 years of professional experience in automotive business with direct international OEM customer contact
• Basic knowledge of general quality methods and tools
• Planning and organizational skills
• Fluent in English and French (written and spoken), good command in German is considered a plus
• Willingness to travel frequently and on short notice